Child ticket - 5 to 14 years

Student ticket -15 to 17 years and students with valid student ID

Adult ticket - over 18 years

OAP ticket - OAPs aged 60 or over

Children aged 4 and under are given free entry to The London Bridge Experience

Children under the age of 11 are advised to ask for our Guardian Angel Tour before entering The London Tombs.

We accept your Connexions card, your NUS card, your ISIC card or your ValidateUK card.

There is no age restriction in the London Bridge Experience, however children up to the age of 14 must be accompanied by a supervising adult.

The London Tombs contains flash and strobe lighting and is not suitable for young children under the age of 11. Children aged 11 years and over will be admitted only when accompanied by a supervising adult.

The London Bridge Experience tour takes approximately 40 minutes.

No. Photography and recording of any kind is not permitted inside any part of either The London Bridge Experience or The London Tombs.

Yes. Whilst London Bridge is an historic building we have, where possible, created disabled customer access and facilities including a lift and some wheelchair access. Please notify us of any special requirements in advance so that we can check whether we are able to accommodate them.

Whilst a disabled customer is required to pay for a full price ticket, their carer will be offered free entry to the London Bridge Experience and the London Tombs. All you need to do to receive free entry for your carer is to show your disability badge on arrival and then identify your carer.

Entry is at your own discretion. Please bear in mind that the combined tour takes approximately 1 hour and 10 minutes, and the London Tombs is a dark 'passage of terror' with some narrow passageways, and strobe and flash lighting. It may not therefore be suitable for pregnant women.

We will send you an email to confirm the purchase and with a bar-code containing all the purchase information. That email is your e-ticket. Please print your e-ticket and bring it with you to the London Bridge Experience. If you do not print and bring your e-ticket with you, you may be refused entry. Buy tickets here

Please contact us and we will try to help you find a solution.

Tickets can be purchased on the day either by cash or by personal cheque from our box office on Tooley Street. However, we encourage our customers to purchase tickets online to get the benefit of discounted online rates.

Yes. All your details are held securely on our systems. Your credit or debit card details are NOT retained by us. When processing payments, we use a SSL secure connection to the bank's computers.

Tickets are sold as non-transferable and non-exchangeable.

If you are ill or there are special unforeseen circumstances that prevent you coming, please telephone on 020 7403 6333 and we will review the matter.

Refunds are strictly at the discretion of the management. You can apply in writing for a refund to:-

The London Bridge Experience

2 - 4 Tooley Street

London Bridge

London SE1 2SY

Tickets are sold as non-transferable and non-exchangeable, however you may, at our discretion, be allowed in at the next available time slot. If the value of your ticket is lower than the value of the next available time slot, we may ask you to pay the difference.

We encourage all our customers to use public transport. Click on our how to find us page for details of how to get to us using public transport.

For information about employment and career opportunities at The London Bridge Experience or The London Tombs please email your enquiry to james@tlbe.co.uk

London Bridge Experience Customer Services

2 - 4 Tooley Street

London Bridge

London SE1 2SY

Tel: 0800 0434 666

Email: sales@tlbe.co.uk

Contacting Us by Post:

You can of course write to us at any time using the address above.